Privacy Policy

Privacy Policy of Inclusive Minds Counselling

Effective Date: 7th May 2024

Welcome to Inclusive Minds Counselling. We are committed to protecting the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our individual non-crisis counselling services in Alice Springs and beyond.

1. Information Collection

We collect information that you provide to us directly during your interactions with our services, such as when you:

- Engage with our counselling services either in-person or via telehealth.

- Contact us via email, phone, or other communication platforms for inquiries or support.

- Provide feedback or participate in surveys and research.

This information may include but is not limited to, your name, contact information, demographic details, health information relevant to the counselling services provided, and any other personal details you choose to share with us.

2. Use of Information

The information we collect is used to:

- Provide and manage the counselling services you request.

- Communicate with you about your appointments, our services, or any changes to our terms, conditions, and policies.

- Enhance the quality of our services and develop new ones.

- Comply with legal and regulatory obligations.

3. Disclosure of Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless the following conditions are met:

- You have given explicit consent to share the information.

- Disclosure is necessary to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. These include encryption, access controls, secure communication methods, and other appropriate technologies.

5. Retention of Information

Your personal information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Your Rights

You have certain rights concerning your personal information, including the right to access, correct, or delete your personal data provided to us. To exercise these rights, please contact us using the details below.

7. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. By continuing to use our services after these changes are made, you agree to the revised policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

- Email: Inclusivemindscounselling@gmail.com

- Address: Mirus Court, Larapinta.

9. Consent

By using our services, you consent to our collection and use of your personal information as described in this Privacy Policy.